Comments on: Should you send your customers straight to Facebook?

By: It’s No Secret That I Love Facebook « The Perennial Millennial

It’s No Secret That I Love Facebook « The Perennial Millennial — Thu, 25 Feb 2010 20:18:32 +0000

[...] 5. Should You Send Your Customers Straight to Facebook? [...]

By: Elissa

Elissa — Thu, 22 Oct 2009 16:22:30 +0000

AT&T as a sponsor should offer good service in the stadium for AT&T users, as well.

By: Lori Stang

Lori Stang — Tue, 20 Oct 2009 17:10:55 +0000

Great perspective and article! I am always excited to see social media in action and know how businesses are using it to experiment with new ideas. Low cost and effective, I hope FB was prepared for the extra hits to the page!

By: Blake Sunshine

Blake Sunshine — Tue, 20 Oct 2009 12:32:37 +0000

Hey Kahnrad,

Thanks for your comment. I agree that taking advantage of all the people on Facebook “seems smart,” but a lot of companies are still afraid to try it.

I believe now if you have over a certain number of fans your fan page can have a custom URL, and the “What’s New” tab is just a customized “boxes” tab. One you start a new boxes tab you can edit it using custom html. Pretty cool!

By: Kahnrad

Kahnrad — Tue, 20 Oct 2009 09:33:09 +0000

Cool post Blake!

It really does seem more appropriate to send someone to a particular forum rather than an orphan corporate web site. Taking advantage of an existing population on Facebook or LinkedIn just seems smart. What is nice about going to Facebook, for example, is the layout and such is familiar and easy to navigate, whereas each corporate web site is unknown territory.

While I am familiar with Facebook Fan Pages, I’m no guru! I hope to learn how the gained their custom URL, since FB says they’re not available for Fan Pages yet, and where the “What’s New” tab came from! Pretty cool though!

Being associated with FB in this case is awesome too because of the viral result of “becoming a fan”, establishing free marketing and awareness.